Skip Navigation LinksSite Map > Complaints and Appeals - California Department of Managed Health Care > Problems & Complaints > Contact Your Health Plan


Contact Your Health Plan

Find Health Plan's Phone Number or Website:

Type health plan's name in the box below and click Enter. If you do not know the plan's whole name, type in part of it.

Plan Name:


See a list of all the health plans in California that are regulated by the Department of Managed Health Care.

How to File a Complaint with Your Health Plan

If you have a problem with your health plan, you have the right to file a complaint with your health plan. A complaint is also called a grievance or an appeal.

  • You can file a complaint with your health plan by phone or by mail. You may also be able to file a complaint on your plan's website.
  • If your problem is urgent, meaning there is a serious threat to your health, your health plan must give you a decision within 3 days.
  • If your problem is not urgent, your health plan must give you a decision within 30 days.

You can file a complaint with the Help Center if you are not satisfied with your health plan's decision or if you have not received the plan's decision within 30 days or within 3 days if the problem is urgent



 
 
www.SaveOurH2O - California Water Conservation Resource Reportingtransparency.ca.gov - Report Transparency Recovery.ca.gov - California Economic Recovery Portal Amber Alert logo Swine Flu Logo